Real Cases. Proven Results.

The Problem

German cockroach colony identified in wall voids behind mixing equipment and under refrigeration units. Previous gel bait attempts had failed due to incorrect placement and product resistance.

Treatment Applied

Overnight IPM protocol using a rotated gel bait formulation applied to 40+ placement points. Crack and void dust for harborage zones. Zero-odour formulations throughout — food production areas cleared within 4 hours.

Timeline

Emergency response within 3 hours. Treatment completed overnight. Follow-up 7 days later confirmed zero live activity. Client passed health inspection the following morning.

“We called them in a panic the night before our inspection. By morning, the problem was gone and we passed without a single issue. We've been on a yearly contract ever since.”

— Production Manager, Paradise Bakery

The Challenge

High foot traffic, open display counters, and a continuous flow of dairy and sugar-based products create an attractive environment for cockroaches and flies. Treatment had to be applied during off-hours only with zero product residue or odour by opening time.

Treatment Applied

Targeted gel bait placement at all concealed harborage zones. Fly control adhesive boards installed in non-customer areas. Microencapsulated spray applied to external perimeters. All formulations food-safe and odour-free — premises ready for opening within 2 hours of treatment.

Ongoing Program

Monthly scheduled visits under a yearly contract. Each visit includes a full audit, treatment top-up, and written report for health compliance records. Zero reported pest sightings since contract began.

“Our customers and health inspectors both expect immaculate standards. Protective Shield delivers that quietly and consistently — we've never had to think about it since signing the contract.”

— Operations, Bekdash Ice Cream

The Problem

White ant colony identified in structural timber sections of the warehouse racking. Simultaneous brown rat activity traced to the rear loading bay. Stock was at risk and the situation required immediate action to prevent further damage to inventory.

Treatment Applied

Emergency response deployed within 24 hours. White ant treatment using targeted liquid termiticide and bait stations at all active colony sites. Rodent program with tamper-resistant bait stations and mechanical exclusion of identified entry points.

Timeline

Initial emergency treatment within 24 hours of call. Full problem resolution confirmed within 4 days. Client enrolled in a yearly contract immediately following successful treatment.

“They were on-site within hours of our call. Within four days the problem was completely gone. We signed a yearly contract straight away — we weren't going to risk this again.”

— Manager, City Center Furniture

The Challenge

A multi-floor facility with changing rooms, a juice bar, equipment storage, and high daily footfall creates numerous risk zones for pest activity. All treatment had to be scheduled outside operating hours with products certified safe for skin contact areas and food preparation zones.

Program Design

Monthly preventative visits covering all risk zones — changing rooms, juice bar, storage, and external perimeters. Gel bait placement at concealed harborage points, perimeter spray, and rodent monitoring stations at all entry and service areas. All treatments conducted before facility opening.

Ongoing Contract

Full yearly contract with monthly visits, written audit reports, and priority emergency response. Zero pest incidents reported since contract commencement. Facility maintains its hygiene certification without interruption.

“Our members expect an immaculate environment every day. Protective Shield operates completely in the background — we've had zero issues since signing with them.”

— Facility Manager, Hive Gym

The Problem

Active bed bug infestation identified across multiple rooms in employee housing. Standard spray treatments had been attempted internally with no resolution. Risk of spread to the production facility made urgent, professional intervention essential.

Treatment Applied

Full gas pressure treatment of all affected rooms — the most effective method for complete bed bug elimination across all life cycle stages. Gel bait applied to supporting insect harborage zones throughout the accommodation block. Treated areas were cleared and verified before employee re-entry.

Outcome

Complete elimination confirmed following treatment. No recurrence reported. Client enrolled in a yearly contract covering both the employee accommodation and the manufacturing facility — preventative monitoring maintained on a monthly basis.

“The problem was affecting our employees directly — we needed it resolved fast and properly. Protective Shield handled it professionally and we've had no issues since. The yearly contract gives us peace of mind.”

— Operations Manager, Needle Craft NCL

The Problem

Brown rat activity traced to unsealed service conduits along the rear loading bay wall and beneath dry goods racking. The previous provider had used snap traps only — no exclusion work had been carried out on entry points, allowing continuous re-entry.

Treatment Applied

Full property inspection and entry point audit. Twelve tamper-resistant bait stations installed at perimeter and internal high-activity zones. Mechanical exclusion of seven identified entry points. Glue boards placed for monitoring between visits. Monthly compliance report introduced.

Timeline

Initial population reduction confirmed within 2 weeks. Zero live activity at 30-day follow-up. Compliance documentation delivered monthly for Ministry of Health records. Client enrolled in an ongoing yearly contract.

“Three other companies tried and failed. Protective Shield came in, identified entry points we didn't even know existed, and we haven't had a single sighting in eight months.”

— Operations Manager, Retail Supermarket — Amman